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Microsoft Outlook Learning System

Teach your end-users all aspects of using Microsoft's hot new tool! From e-mailing and faxing, to time management and planning, to Internet interaction, students will gain vital knowledge of the Outlook 97 environment. Built on a Video-Based platform the CD-ROMs are fully interactive, and include unique features such as Bookmarking, Random Access Help Index, and Quizzes, and they operate on top of the Windows application so end-users encounter the actual application environment.

In order to maximize the effectiveness of our Learning Systems, MicroVideo provides true-to-life business scenarios within which the learner takes the course. The premise for our Outlook 97 Learning System is the planning of a business convention. This will allow the learner to use the calendar, contact manager, task manager, journal, and notes, both individually and in tandem.


Volume 1
Outlook Basics
Users will learn to navigate through Outlook and its component programs, learn how to create a note and check the Inbox for new e-mail.
  • What is Outlook?
  • The Office Assistant
  • Introducing the Outlook program window
  • Examining the contents of the Inbox
  • Exploring the Outlook bar
  • Navigating in Outlook using the Go menu
  • Exploring folder views
  • Sorting messages
  • Changing the Inbox view
  • Working with notes
  • Exiting and logging off

Working with E-Mail

  • Opening an e-mail message
  • Exploring the message window
  • Browsing through mail messages
  • Finding a specific message
  • Replying to a message
  • Composing a new message
  • Working with the address book
  • Forwarding a message
 Managing your Schedule and Tasks
  • Exploring the calendar folder
  • Examining calendar items
  • Using the Date Navigator
  • Changing calendar views
  • Modifying an existing appointment
  • Scheduling an appointment
  • Introducing categories
  • Adding a task using the taskpad
  • Exploring the tasks folder

Working with Contacts

  • Viewing contacts
  • Saving an active contact and adding a new one
  • Exploring the other cards
  • Changing views
  • Locating a contact
  • Dialing a contact
  • Forwarding a contact
Volume 2
Advanced E-Mail Techniques
  • Creating a folder
  • Moving messages
  • Grouping and viewing mail
  • Ungrouping Outlook items
  • Grouping items using the mouse
  • Applying a filter to a view
  • Deleting mail
  • Removing a filter
  • Restoring a deleted item
  • Flagging e-mail for follow-up
  • Recalling e-mail messages
  • Replacing messages
  • Using e-mail as a voting tool
  • Adding a custom signature
  • Setting voting options
  • Saving an Outlook item as a template
  • Creating a message based on a template
  • Responding to a vote

Advanced Scheduling

  • Showing two time zones
  • Scheduling an appointment using natural language
  • Using AutoDate
  • Hiding a displayed time zone
  • Scheduling a meeting
  • Scheduling resources
  • Selecting a meeting time
  • AutoPicking a meeting time
  • Planning a recurring meeting
  • Entering the rest of the meeting details
  • Confirming that the recurring meeting is scheduled
  • Scheduling a multi-day event
  • Working with categories
 Managing Tasks and Tracking your Work
  • Assigning a task
  • Receiving and accepting a task request
  • Assigning a priority to a task request
  • Changing how tasks are displayed
  • Declining a task request
  • Assigning a task request
  • Tracking the status of a task
  • Sending a task update
  • Creating a recurring task
  • Manually recording a journal entry
  • Copying a journal entry to My Task list

Advanced Work with Contacts

  • Creating a new contact based on an existing one
  • Filing contacts under a customized heading
  • Sending mail to a contact
  • Assigning a task to a contact
  • Scheduling a meeting with a contact
  • Writing a letter to a contact
  • Saving the letter and exiting Word
DT3 CD-ROM Video
Training Time 8 - 12 hours 8 - 12 Hours 8 - 12 Hours
Course Materials 1 CD-ROM 6 CD-ROMs 6 Videocassettes,
3 Student diskettes
3 Course workbooks
Prerequisites Knowledge of Windows useful but not required



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