• Examining the Exchange Viewer window
• Examining the new message window
• Addressing a message
• Composing a message
• Formatting a message's text
• Prioritizing and sending a message
• Examining the "Sent Items" folder
• Receiving and viewing a message
• Replying to a message
• Using Spell Check
• Attaching a file to a message
• Attaching a return receipt to a message
• Confirming a message's delivery
• Forwarding a message
• Manually addressing a message
• Exiting and "logging off" of Exchange
• Additional Exercises: Using the blind carbon copy option

• Viewing a message with an attachment
• Opening an attached file
• Saving an attached file
• Printing messages and attached files
• Deleting attached files from messages
• Creating a new folder
• Resizing the Exchange viewer panes
• Moving messages
• Selecting multiple messages
• Copying messages
• Examining the Inbox columns
• Reorganizing messages
• Add and remove columns
• Repositioning columns
• Modifying the width of a column
• Restoring the column's defaults
• Deleting messages
• Deleting folders
• Permanently deleting messages and folders
• Resizing panes and "logging off" of Exchange
• Additional Exercises: Adding an Internet e-mail address

• Understanding ways to fax
• Composing and addressing faxes
• Addressing faxes
• Sending copies to multiple recipients
• Choosing cover pages
• Entering Subject and Note text
• Attaching a file to a fax
• Sending a fax
• Viewing faxes
• Understanding Internet E-Mail
• Addressing Internet E-mail
• Entering a subject and pasting text
• Sending a message via the Internet
• Additional Exercises: Viewing received faxes

Scheduling Meetings

• Opening Schedule+
• Examining the Daily Card
• Examining the Weekly Card
• Examining the Monthly Card
• Examining the Planner Card
• Using the Meeting Wizard
• Starting the Meeting Wizard
• Selecting meeting attendees
• Choosing a meeting location
• Specifying a meeting's length
• Choosing a meeting's date and time

• Recapping the meeting wizard process
• Resolving schedule conflicts
• Using the mini planner
• Rescheduling a meeting
• Sending out invitations
• Verifying that invitations were sent
• Receiving a meeting request
• Responding to a meeting request
• Checking a schedule
• Exiting Schedule+
• Additional Exercises: Creating a meeting

Remote Access

• Launching Exchange while "offline"
• Working with offline mailboxes
• Using the outbox folder offline
• Exploring synchronization options
• Preparing to synchronize a mailbox
• Automatic connection to the server
• Acknowledging folder synchronization
• Viewing the Synchronization log
• Marking a message as "Read"
• Responding to a message
• Compressing offline folders